Refund policy

Return & Refund Policy

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us at [your email address] with your order number and reason for return. Once your return is approved, we'll provide instructions on where to send your item.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account, then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [your email address].

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [your email address].

Shipping Costs

Return shipping costs are the responsibility of the customer. Original shipping costs are non-refundable.

Contact Us

For any questions about your return or refund, please reach out to us at erica.reynolds2@icloud.com