Return Policy

Our Return Policy

At Flux Store, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

• You have 30 days from the date of delivery to request a return.
• Items must be unused, unworn, and in their original packaging.
• To initiate a return, contact us at erica.reynolds2@icloud.com with your order number and reason for return.

Refunds

• Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

• We replace items that are defective or damaged. If you need an exchange, contact us at erica.reynolds2@icloud.com.

Non-Returnable Items

• Opened supplements or nutrition products cannot be returned for health and safety reasons.
• Sale items are final sale.

Shipping Returns

• You are responsible for return shipping costs unless the item arrived damaged or defective.

Questions?

Contact us at erica.reynolds2@icloud.com — we typically respond within 1 business day.